Client Survey

16925 Cantrell Rd.

Little Rock, AR 72223

501-868-4365

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Client Survey

At Town and Country Animal Hospital we care about pets and their people. Our focus is to provide you with excellent quality veterinary service in a modern, clean and caring environment. You can help us by sharing comments about your veterinary care expectations. Thank you very much for your time and thoughts.

If you would prefer to print out the form and fill it out click on the following link to download the survey form -
Client/Patient Survey - PDF

Or please fill out the online form below:

First Name *

Last Name *

Email Address *

Our Parking Lot/Grounds:

Adequate parking
Inadequate parking
Clean
Littered or Unkempt

Our Office Hours Are:

Convenient
Restrictive
Should be open more

When You Telephoned:

Your call was answered promptly
There was a long wait for someone to answer
You had trouble getting through
You were placed on hold too long

The Veterinarian:

Professional in manner and appearance
Introduced himself/herself with a warm greeting
Insensitive in his/her use of people skills
Listened well to my pet's present symptoms
Did not seem interested in what I had to say
Seemed in a hurry
Described the diagnosis and treatment well
Left me confused about how to treat my pet

Was your waiting time reasonable? *

Yes
No

Did you understand our fees? *

Yes
No

Would you recommend us to others? *

Yes
No

If you check no to any of the above
four questions, please discuss:

What suggestions would you have
for improving the office, staff or procedures?

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